Quick answer
Scale.gg Invoicer is the invoice software inside Scale Plus / Scale.gg for billing clients and tracking every transaction, and our latest video shows it is included in the free plan. You create each customer once, keep a reusable library of products and services, and build invoices with dates, line items, terms, notes, discounts and tax. You review each one as a draft, then send it as a PDF by email or as an online view, and your client can pay that same invoice online when payment is enabled. Every invoice shows a clear status, a transaction ledger keeps what was charged, received and refunded, recurring templates handle ongoing work, and a dashboard shows what is collected and past due. You stay in control of every send, schedule, collection and refund.
Key takeaways
- Invoicer replaces scattered payment links and reconciling from memory with one record of who paid what
- Each customer is created once, with contact, billing and payment history connected
- A products and services library means pricing never starts from scratch
- Invoices carry dates, line items, terms, notes, discounts and tax, and start as a draft you review
- Send as a PDF by email or an online view; clients pay the same invoice online when payment is enabled
- Five statuses: draft, sent, viewed, paid and needs attention
- The transaction ledger shows what was charged, received and refunded
- Recurring invoice templates keep the customer, items and schedule ready for the next cycle
- The dashboard shows collected and past due, with revenue by week
- Included in the free plan of Scale Plus / Scale.gg, as shown in our video
Disclosure: Prodify Digital offers a bonus bundle and may earn a commission if you buy through our links. That does not change our assessment.
🛠️ Practical guides
Ready to put this into practice? These step-by-step guides answer two common follow-up questions:
- How to Set Up Recurring Invoices for Retainer Clients — how to turn a retainer agreement into a recurring invoice template you can trust every cycle.
- How to Reconcile Client Payments Each Week — a simple weekly routine using invoice statuses and the charged, received and refunded ledger.
In this guide
- Watch: the source video
- What is Scale.gg Invoicer?
- Why do payment links and memory let you down?
- How do customers and the products library save time?
- How do you build and send an invoice in Scale.gg Invoicer?
- How does your client pay the invoice?
- What do the invoice statuses mean?
- What does the transaction ledger keep track of?
- Can you take a payment without sending an invoice?
- How do recurring invoice templates work?
- What does the Invoicer dashboard show?
- What stays under your control?
- Is Scale.gg Invoicer included in the free plan?
- Who is Scale.gg Invoicer right for?
- Frequently asked questions
- The bottom line
You did the work. Now comes the part most of us put off: sending the bill, chasing the payment and remembering who paid what.
In our latest video on the Prodify Digital channel we look at Scale.gg Invoicer, the invoice software in Scale Plus. Its job is simple: send the bill, take the payment and reconcile what happened. Here is what it does, how the pieces fit together, and what you still need to check yourself.
Watch: the source video
What this video covers: In our latest video we introduce Invoicer from Scale Plus: customers created once, a reusable products and services library, draft invoices with tax and discounts, PDF or online sending, online payment, clear invoice statuses, a transaction ledger, a virtual terminal and payment forms, recurring templates and a cash dashboard, all included in the free plan.
Video: our Scale.gg Invoicer overview on the Prodify Digital YouTube channel, presented by Garry Knight. Features are described as shown at the time of recording.
What is Scale.gg Invoicer?
Scale.gg Invoicer is the billing app in the Scale Plus / Scale.gg stack. It covers the whole job after the work is done: creating the invoice, collecting the payment and keeping a record of every transaction.
It sits alongside the other Scale.gg apps we have covered, such as Scale.gg PipeLead CRM: See Every Deal and Know Your Next Step for deals and Scale.gg DocSigner: AI Document Drafting and E-Signatures in One App for agreements. If you are new to the platform, start with our overview, Scale.gg: The Agent-Native All-in-One AI Marketing Platform for Beginners.
Why do payment links and memory let you down?
Many small businesses get paid through one-off payment links and then try to remember which payment belongs to which job. It works until it does not.
| What goes wrong | Why it happens | How Invoicer handles it |
|---|---|---|
| You cannot tell who still owes you | Payments are not tied to a specific bill | The client pays the same invoice you sent, and its status updates |
| Prices drift from job to job | Every bill is typed from scratch | A reusable products and services library |
| Refunds and part-payments get lost | Nobody keeps a running record | The transaction ledger shows charged, received and refunded |
| You do not know where cash stands | Totals live in your head or a spreadsheet | The dashboard shows collected, past due and revenue by week |
None of this makes clients pay faster on its own. It just means you always know what you sent, what came in and what is still outstanding.
How do customers and the products library save time?
You create each customer once. Their contact details, billing details and payment history stay connected, so the next invoice starts with the right name and address already in place.
You also keep a reusable library of products and services. Add your standard services and prices once, then pick them as line items. That keeps pricing consistent and saves retyping.
💡 Tip: Write each library item the way you want it to appear on the invoice, for example “Monthly website care, October”. Clear line items mean fewer “what is this for?” emails.
How do you build and send an invoice in Scale.gg Invoicer?
As shown in our video, the flow is straightforward:
- Pick the customer you have already saved
- Add the details: dates, line items, terms, notes, discounts and tax
- Review it as a draft before it goes anywhere
- Send it as a PDF by email, or as an online view the client can open
The draft step matters. It is your chance to check the amount, the due date, the tax and the customer details before your client sees anything.
⚠️ Warning: Invoicer gives you the tax and discount fields, but it is still your job to apply the right tax rules for your business. If you are unsure, check with your accountant before you send your first batch.
Thinking about Scale.gg? See what is in our Starter Bonus Bundle, and keep reading practical guides on Prodify Digital.
How does your client pay the invoice?
Your client opens the invoice and reviews the amount, due date and items. When payment is enabled, they pay that same invoice online.
That is the key difference from a loose payment link. The payment is attached to the invoice it settles, so the record stays joined up without you matching it by hand.
The video does not go into which payment providers you connect, so check the payment settings in your own account to see what is available to you.
What do the invoice statuses mean?
Every invoice shows one of five statuses, so you can see at a glance where each bill stands:
| Status | What it tells you | Your next step |
|---|---|---|
| Draft | Created but not sent | Review and send it |
| Sent | On its way to the client | Wait, but note the due date |
| Viewed | The client has opened it | A polite reminder if the due date passes |
| Paid | Payment recorded | Check it appears in the ledger |
| Needs attention | Something needs a look from you | Open it and decide what to do |
The video does not list every reason an invoice can show “needs attention”, so open any flagged invoice and check the detail rather than guessing.
What does the transaction ledger keep track of?
The transaction ledger keeps what was charged, received and refunded visible beyond the invoice itself. That gives you one running record of money in and money back out.
It is the part that ends “reconciling from memory”. Our guide How to Reconcile Client Payments Each Week turns the ledger and the statuses into a short weekly routine.
Can you take a payment without sending an invoice?
Yes, where these options are enabled. As shown in the video:
- Virtual terminal: your staff can take a payment directly
- Focused payment form: you can publish a simple form that collects one payment
Both are useful for one-off payments. If you use them, include those payments in your weekly check so they are not missed.
How do recurring invoice templates work?
For ongoing work, recurring invoice templates keep the customer, the items and the schedule ready for the next cycle. You set it up once instead of rebuilding the same invoice every month.
This suits retainers, maintenance plans and any client you bill on a regular rhythm.
💡 Tip: Before you set a template going, check that it matches what you agreed with the client. Our guide How to Set Up Recurring Invoices for Retainer Clients walks you through it step by step.
What does the Invoicer dashboard show?
The dashboard shows what has been collected and what is past due, with revenue by week. The idea is that you know where your cash stands in seconds, rather than piecing it together at the end of the month.
Past due is the number to watch. It tells you exactly which follow-ups to send this week.
What stays under your control?
In our video we are clear on this point: you control every send, schedule, collection and refund. Invoicer organises the billing, but you decide what goes out and when, and what money goes back.
That matches how we like to work at Prodify Digital: automate the repetitive steps, keep the decisions with you, and keep the records in one system you own.
Is Scale.gg Invoicer included in the free plan?
Yes. Our video shows Invoicer as included in the free plan of Scale Plus / Scale.gg. Plans and inclusions can change, so check the current details on the Scale.gg pricing page or in your account. Payment processing may involve separate fees from your payment provider, so check those too.
Who is Scale.gg Invoicer right for?
In our view, Scale.gg Invoicer suits you if:
- You bill clients for services and currently rely on payment links or ad hoc invoices
- You lose track of who has paid, who has viewed and who is late
- You have retainer or ongoing clients you bill on a regular schedule
- You already use, or plan to use, other Scale.gg apps such as PipeLead CRM or DocSigner
It is less of a fit if your accountant already runs your invoicing in dedicated accounting software you are happy with. Be honest about expectations: invoice software makes billing tidier and clearer, but it does not replace good payment terms or a friendly reminder.
Ready to send the bill, take the payment and keep the record? Get the details and our Starter Bonus Bundle, and find more practical guides on Prodify Digital.
Frequently asked questions
What is Scale.gg Invoicer?
Scale.gg Invoicer is the invoice software in Scale Plus / Scale.gg. It lets you create customers and products once, build and send invoices, take payments online, and track every transaction in one ledger.
Is Scale.gg Invoicer free?
Our video shows Invoicer as included in the free plan of Scale Plus / Scale.gg. Check the current plan details before you rely on it, and check any fees from your payment provider.
How do I send an invoice?
Build it with dates, line items, terms, notes, discounts and tax, review it as a draft, then send it as a PDF by email or as an online view.
Can clients pay an invoice online?
Yes, when payment is enabled. The client reviews the amount, due date and items and pays the same invoice online.
What invoice statuses does Invoicer use?
Draft, sent, viewed, paid and needs attention.
Does Invoicer handle recurring invoices?
Yes. Recurring invoice templates keep the customer, items and schedule ready for each cycle. See our guide on recurring invoices for retainer clients.
Can I take a payment without an invoice?
Where enabled, staff can use a virtual terminal, or you can publish a focused payment form.
Where can I get the Prodify Digital bonus?
Visit scalebonus.prodifydigital.com for the Starter Bonus Bundle details.
The bottom line
Scale.gg Invoicer is worth a look if billing is the messy part of your week. Create your customers and services once, review every invoice as a draft, let clients pay the invoice itself, and use the ledger and dashboard to see what came in and what is still owed. Start with one client, send one invoice, and check the record afterwards.
Related posts
- Scale.gg PipeLead CRM: See Every Deal and Know Your Next Step
- Scale.gg DocSigner: AI Document Drafting and E-Signatures in One App
- Scale.gg CalendarBug: Turn Your Booking Calendar Into a Sales Tool

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