Small business desk with a laptop showing an online store, shipping boxes and product samples

Quick answer

Scale.gg MyStore (mystore.gg) is an online store builder that goes past a payment link. In our latest video we show it handling the whole sale: a storefront from 6 templates and 17 visual themes, physical and digital products with options, SKUs, stock rules and up to 10 images, order bumps, discount codes, gift cards, reviews, Stripe or PayPal, up to 3 shipping options, an order desk, low-stock alerts, guest order lookup, abandoned-checkout reminders at 1, 24 and 72 hours, sales analytics and print-on-demand partners. It is on the free plan with a 3% platform fee, separate from payment processor fees.

Key takeaways

  • A buy button takes the payment; an online store builder also runs orders, stock, shipping and follow-up
  • Start from 6 templates and 17 visual themes, then edit the announcement bar, hero, navigation, featured products, story and footer
  • Sell physical and digital products with options, SKUs, stock rules, up to 10 images, pricing and SEO fields
  • Lift order value with order bumps on the product page, cart or checkout, plus discount codes and gift cards
  • Recover lost sales with reminders 1 hour, 24 hours and 72 hours after an unfinished checkout
  • No warehouse needed: connect a print-on-demand partner such as Printful, Printify or Gelato, or sell printed books through Lulu
  • Included in the free plan with a 3% platform fee, on top of Stripe or PayPal processing fees

Disclosure: Prodify Digital offers a bonus bundle and may earn a commission if you buy through our links. That does not change our assessment.

🛠️ Practical guides

Ready to put this into practice? These step-by-step guides answer two common follow-up questions:

You have products ready to sell. You add a payment link with your logo on it and call it a shop. Then the first orders arrive.

Suddenly the order details sit in your inbox, stock lives in a spreadsheet, and shipping questions pile up in the payment dashboard. Nothing is connected.

In our latest video on the Prodify Digital channel we look at Scale.gg MyStore, an online store builder from Scale Plus that is built to fix exactly that: storefront, checkout, orders and fulfilment in one place.

Watch: the source video

What this video covers: In our latest video we show why a branded payment link is not a real store, then walk through mystore.gg on Scale.gg: 6 templates and 17 themes, product options and SKUs, order bumps, discounts, gift cards, reviews, Stripe or PayPal, shipping options, the order desk, inventory alerts, guest order lookup, 1/24/72-hour checkout reminders, analytics, print-on-demand partners, Lulu books and the free-plan 3% fee.

Video: our Scale.gg MyStore walkthrough on the Prodify Digital YouTube channel, presented by Garry Knight. Features are described as shown at the time of recording.

Why is a buy button not an online store?

A buy button only solves one moment: taking the money. Everything after the click is still your job.

Who ordered what? Which size? Is it in stock? Has it shipped? Did the customer leave halfway through checkout? With a bare payment link, those answers end up scattered across email, spreadsheets and payment screens.

An online store builder joins those pieces up. The product page, cart, checkout, order record, stock count and follow-up all share the same data.

💡 Tip: If you sell one digital download a month, a payment link may be enough. Once you have product options, physical stock or more than a handful of orders a week, you need a store.

What is Scale.gg MyStore?

MyStore (mystore.gg) is the online store builder inside Scale.gg from Scale Plus. As shown in our video, it covers checkout, orders and fulfilment, not just the storefront design.

It sits alongside the other Scale.gg tools we have covered, such as the AI page builder for marketing pages and the App Builder for signed-in tools. MyStore is the piece you use when the job is selling products and shipping orders.

If you need landing pages around your store, see Build a Whole Website With AI: Scale.gg Page Builder.

How do you design the storefront?

You do not start from a blank page. MyStore gives you a storefront that already looks finished:

  • Pick one of 6 store templates
  • Pair it with one of 17 visual themes for colour and style
  • Customise the announcement bar, hero, navigation, featured products, story section and footer

That is a sensible set of sections. The announcement bar carries offers like free shipping, the hero sells the main product, and the story section tells shoppers why you exist.

⚠️ Warning: Templates make the store look ready before the copy is. Rewrite the hero and story in your own words before launch, or your store will read like every other one on that theme.

What products can you sell?

MyStore handles both physical and digital products. For each product you can set:

  • Options, such as size or colour
  • SKUs, so each variant is tracked on its own
  • Stock rules, so you do not sell what you do not have
  • Up to 10 images per product
  • Pricing
  • SEO fields, so product pages can be found in search

SKUs matter more than they look. Without them, “Blue T-shirt, Medium” and “Blue T-shirt, Large” are the same item in your records, and stock counts stop meaning anything.

How does MyStore raise order value?

Getting a sale is hard. Making each sale a bit bigger is easier. MyStore gives you three main levers:

  • Order bumps on the product page, in the cart or at checkout, a small extra offer added with one click
  • Discount codes and gift cards for promotions, launches and gifting
  • Customer reviews that you approve before they appear, so social proof stays relevant

💡 Tip: Keep order bumps small and related. A matching accessory or a digital guide that goes with the product converts better than a second big-ticket item.

How do payments and shipping work?

You connect Stripe or PayPal to take payments. Then you set up to three shipping options, for example standard, express and collection.

MyStore can also show free shipping prompts. These tell shoppers how close they are to the free-shipping threshold, which pushes some of them to add one more item.

How do you manage orders and stock?

This is where a store beats a payment link. The order desk shows every order moving from pending to paid to fulfilled, with customer, shipping, tax and fee details in one view.

  • Inventory tracking with low-stock alerts, so you reorder before you sell out
  • Guest order lookup, so customers can check an order without creating an account

Guest lookup sounds small but saves real time. “Where is my order?” is one of the most common support emails a small shop gets.

How do you recover abandoned checkouts?

Plenty of shoppers start checkout and never finish. MyStore follows up on those almost-sales with a reminder 1 hour after an unfinished checkout, then follow-ups at 24 hours and 72 hours.

ReminderWhenWhat it is for
First1 hour after checkout stopsCatch shoppers who were interrupted while the purchase is still fresh
Second24 hoursAnswer doubts about delivery, returns or fit
Third72 hoursA final, polite nudge before they forget

What should each message actually say? We cover that step by step in Abandoned Checkout Reminders: What to Send at 1 Hour, 24 Hours and 72 Hours.

Then you check the results. MyStore's analytics show revenue, orders, average order value and top products over 7, 30 or 90 days.

Can you sell without a warehouse?

Yes. As shown in our video, you can connect a print-on-demand partner such as Printful, Printify or Gelato. They print and ship each order for you, so you hold no stock.

You can also sell printed books through Lulu right next to your digital products. That suits course creators and authors who want a physical version of a guide or workbook.

For setup, pricing and quality checks, read How to Add Print-on-Demand Products to Your Online Store Without a Warehouse.

🔎 Check before you rely on it: The partner list in our video includes a few names that are hard to make out in the voiceover. We name the ones we are sure of. Check the integrations list in your own MyStore account for the current partners.

How much does MyStore cost?

As shown in our video, mystore.gg is included in the Scale.gg free plan with a 3% platform fee. That fee is separate from payment processor fees charged by Stripe or PayPal.

So on a £40 order, the platform fee is £1.20, and your Stripe or PayPal fee comes on top. Build both into your prices.

💷 Check before you buy: plans and fees can change. Confirm the current pricing in Scale.gg or on our bonus page.

MyStore online store builder checklist

AreaWhat MyStore includes (as shown in our video)
Storefront6 templates, 17 visual themes, editable announcement, hero, nav, featured products, story and footer
ProductsPhysical and digital, options, SKUs, stock rules, up to 10 images, pricing, SEO
Order valueOrder bumps on product page, cart or checkout; discount codes; gift cards
TrustCustomer reviews you approve before they go live
PaymentsStripe or PayPal
ShippingUp to 3 shipping options, free-shipping prompts
OperationsOrder desk (pending, paid, fulfilled), inventory, low-stock alerts, guest order lookup
RecoveryAbandoned-checkout reminders at 1, 24 and 72 hours
AnalyticsRevenue, orders, average order value, top products over 7, 30 or 90 days
FulfilmentPrint-on-demand partners; Lulu for printed books
PricingFree plan, 3% platform fee plus processor fees

How do you launch your first store?

  1. Pick a template and theme that fits your product, not just your favourite colour.
  2. Write your own hero, story and announcement bar copy.
  3. Add products with options, SKUs, stock rules and real photos; fill in the SEO fields.
  4. Connect Stripe or PayPal and set up to three shipping options.
  5. Add one order bump and one launch discount code.
  6. Switch on abandoned-checkout reminders and write each message (our timing guide helps).
  7. No stock? Connect a print-on-demand partner (see our setup guide).
  8. Place a test order, follow it through the order desk, then launch.

Frequently asked questions

What is mystore.gg?

It is the online store builder in Scale.gg from Scale Plus. It handles the storefront, checkout, orders, stock, shipping, abandoned-checkout reminders and analytics in one place.

Can I sell digital and physical products in the same store?

Yes. As shown in our video, MyStore supports both, and you can sell printed books through Lulu right next to digital products.

Which payment providers does MyStore support?

Stripe or PayPal, as shown in our video.

Do customers need an account to check their order?

No. Guest order lookup lets customers find their order without creating an account.

When are abandoned checkout reminders sent?

The first reminder follows 1 hour after an unfinished checkout, with follow-ups at 24 and 72 hours.

Is MyStore free?

It is included in the Scale.gg free plan with a 3% platform fee, which is separate from Stripe or PayPal processing fees. Check current pricing before you buy.

Where can I get the Prodify Digital bonus?

Visit scalebonus.prodifydigital.com for the Starter Bonus Bundle details.

The bottom line

A payment link takes money. An online store builder runs the business behind it. Scale.gg MyStore gives you a finished-looking storefront, proper product records, order bumps, payments, shipping, an order desk, checkout recovery and print-on-demand, all on the free plan with a 3% fee. Write your own copy, test one order end to end, and you have a real store without building a retail company first.

author avatar
Garry Knight
I'm Garry Knight, the person behind Prodify Digital. I write about email list building, email marketing, SEO, AI search and the tools that connect them. My aim is to make online marketing easier to understand, so creators and small business owners can make informed decisions about building an audience and keeping people engaged. Here you'll find straightforward guides and product reviews that explain what something does, where it fits and which limitations matter. The focus is on clear explanations and useful next steps—not hype, shortcuts or promises of easy earnings.

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